Artworks are shipped via Royal Mail Tracked within the UK. Rest of the world: Royal Mail International Tracked.
International Shipping Available. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping option you choose.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
I hope that you will be happy with your purchase, but if you wish to return an item the purchase price only will be refunded. The item should Items must be received in original shipped Condition unopened and returned within 14 days of delivery for a full refund. Shipping costs will be paid if the return is a result of our error (you received an incorrect or defective item, etc.) No Refunds without Photographic evidence, and I will issue a replacement. This excludes Custom Made Orders which has a final proof stage before art is completed and shipped.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
•Custom or personalised orders
You the buyer are responsible for shipping cost back to me and proof of postage is advisable, unfortunately I can't refund a returned item that gets lost in the post.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.